Get in touch
Call, text or email — whichever suits you. Texts usually get the fastest reply.
Service Area & Hours
San Antonio and everywhere within about 15 miles of it. There's no store to visit — either we come to you, or we collect the machine and bring it back when it's done. Both are free while the Founding Offer runs.
Not sure whether you're inside the radius? Call or text and we'll tell you straight away.
- Downtown
- Alamo Heights
- Stone Oak
- Helotes
- Leon Valley
- Converse
- Live Oak
- + 15-mile radius
Business Hours
| Monday | 9:00 AM – 9:00 PM |
| Tuesday | 9:00 AM – 9:00 PM |
| Wednesday | 9:00 AM – 2:00 PM |
| Thursday | 9:00 AM – 2:00 PM |
| Friday | 9:00 AM – 2:00 PM |
| Saturday | 9:00 AM – 2:00 PM |
| Sunday | Closed |
What to expect
So there are no surprises on either side.
We reply the same day
During business hours, usually within a couple of hours. If you reach out after close, you'll hear back the next morning.
We ask a few questions
Device, what it's doing, when it started, and whether anything important is on it. It's how the price you hear ends up being the price you pay, plus sales tax — and it's where we settle whether we're fixing it at your place or collecting it.
You get a number before we drive
Nothing is improvised at your door. If the job turns out to be different once we've seen it, we stop and tell you before doing anything else — and on a collection, before the machine leaves.
The make and model if you know it, what the machine is doing and roughly when it started, and whether there's anything on it you can't afford to lose. If the machine is encrypted — BitLocker on Windows, FileVault on a Mac — knowing whether you have the recovery key saves a wasted visit. None of it is required; it just means fewer questions and a tighter estimate.